Communication tip for leaders: Say it again

December 9, 2012 - 23:47 -- Dr. Ada

There is an old Latin phrase that’s engraved into stone: Repetitio mater studiorum est | Repetition is the mother of all learning. Even though it’s such an old phrase modern research on principles of learning back up this truth.

Leadership communication is about repetition, whether you like it or not. Repetition might sound boring, but it is one of the most effective workplace communication tools. Continue reading »

Are you problem focused or solution focused?

December 5, 2012 - 22:40 -- Dr. Ada

If you talk to two people in conflict, many times they get bogged down in explaining to you how much better each one of them can see the problem, and who’s fault it is. It’s very easy to get sucked into the “perfect problem” syndrome. You can spend huge amounts of time just unraveling all the nasty knots of the problem. Continue reading »

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